I was ruminating about some discussions I have been having with some friends of mine around what are the chances of companies holding onto their star employees till they retire ? If the question was pondered on in the 70's or the 80's or the early 90's I would have said the chances are near 100 % but nowadays I would say that it is a lost endeavor ... The funny aspect of this is that I still find companies trying their hardest to keep their star employees when all they need to do is realize that they cannot hold onto their stars forever. Let me explain ...the real goal for leaders and organizations should be to have great people working with you, even after they have stopped working with you .... confused ... let me explain further ... Some of the best companies in the world actually celebrate their star employees leaving ... why ? because they are clear that they attract the best and the brightest to come and work for them and these people are hard to hold onto ..the companies realize that it is their job to create a value proposition which gets the stars to stay another day, another month, another year but ultimately, they know that its foolish to believe that good people will stay forever. The idea is to stay connected even after they leave your payroll .... how do you do it ? By turning them into advocates, clients and business partners for you ... forget the word "lifetime association" and forget the terms "ex-employees" or "former colleagues" ... smart companies are creating alumni networks using the many tools around like linkedin, facebook etc ...and they use the same networks when they need to source good people as well .... hope this was insightful ... have a good rest of the week ... Anand K Padmanaban
Happy new year 2010. The thought for today's blog came from my experience standing in a queue of a fairly respected retail chain. The queues were long and the number of check out counters were minimal as usual ;=) ( I think a lesson in queuing theory is warranted for all retail chain outlets I think ;=) ), anyways, the line moves on and suddenly stops .. I enquire and they say that there is a system problem, I nod my head and wait on, after some time its my turn at the check out counter and the sales clerk gets a phone call ( presumably from a friend as she was smiling and talking) while I the customer was waiting ... finally I got my good paid for and went up and met the store manager who was standing there and indicated as to why he did not open more counters ... he started moaning about the workers he had and about his manager and that nobody pays attention etc etc etc and I quickly exited from the store. That got me thinking how many of us encourage our teams to come to us with...
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