Trust is a beautiful word, it has a positive spin to it and also a negative spin to it. It is in a sense like beauty, which is in the eye of the beholder. All of us examine the trustworthiness of our surroundings at work and at home. At home, we evaluate the trustworthiness of people who are with us all the time while at work, as a manager, we evalute trust of our employees, and employees scrutinize the trustworthiness of managers and organizational practices and organizations. Robin sharma the great man of wisdom says the deeper your relationship with others, the more effective your leadership. People will not follow you if they do not trust you, and before someone will lend you a hand, you must first touch their heart. Trust can be viewed as interpersonal trustworthiness generated or evidenced in organizational policies, practices and top leaders and managers “walking their talk.” The focus on top management has become more acute as the failures of Freddie Mac, Fannie Mae, Lehman ...
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