Skip to main content

How do you value your potential IT investment ?

Decisions need data and analysis and the ability to make the right decisions, especially in resource intensive sectors like IT are posing an interesting challenge. The difference between a right decision and the wrong decision could run into thousands of dollars or more and added to that the net cost of the investment gone wrong in terms of business inefficiencies and business lost.

Some key questions which typically arise are
Value (including “intangible” benefits)? 
Risk Management
How do I know whether one IT investment is “better” than another (IT or otherwise)?     
How do I know when to stop analyzing, accept some risk, and make a decision?  
How do I know viability of approach ?        

Applied Information Economics (AIE) is the practical application of mathematical models and scientific measurements in order to optimize decisions in uncertain  investment environments.

In IT, measuring what matters most is key to driving quantification of information value. Typical forecasting models like Monte Carlo simulation, box and Jenkins and other models are used.

An article by hubbard research elucidates this point and the article also states that Contrary to   popular belief,  the value of information can be calculated as a dollar value. Although the term   “information” is often used in   an ambiguous manner, it can also be used as           an unambiguous unit of measure with a well-­‐defined value calculation.

This mathematical procedure can be paraphrased as follows:  
1. Information Reduces Uncertainty
2. Less Uncertainty Improves Decisions       
3. Better Decisions Result in More Effective Actions
4. Effective Actions Improve Profit

Other approaches using modern portfolio theory to also approach the set of potential IT investments as a portfolio and establish rates of return and risk boundaries and evaluated on a risk-return basis.
Traditional approaches of Cost Benefit analysis are also very popular and using NPV, ROI and EVA are comfortable approaches since finance teams understand them and are very conversant with them.

The trick to this approach is that for analysis, numbers are needed and most are subjective estimates in terms of value and are discrete in nature and not spread over a range, hence there are chances of perceptions taking over and skewing the analysis.

A better approach maybe the AIE approach using forecasting models and statistics.

So, are you valuating your data and IT investments ? I would be keen to hear from you.

Comments

Popular posts from this blog

Need Solutions Not Problems - Your Mantra For 2010

Happy new year 2010. The thought for today's blog came from my experience standing in a queue of a fairly respected retail chain. The queues were long and the number of check out counters were minimal as usual ;=) ( I think a lesson in queuing theory is warranted for all retail chain outlets I think ;=) ), anyways, the line moves on and suddenly stops .. I enquire and they say that there is a system problem, I nod my head and wait on, after some time its my turn at the check out counter and the sales clerk gets a phone call ( presumably from a friend as she was smiling and talking) while I the customer was waiting ... finally I got my good paid for and went up and met the store manager who was standing there and indicated as to why he did not open more counters ... he started moaning about the workers he had and about his manager and that nobody pays attention etc etc etc and I quickly exited from the store. That got me thinking how many of us encourage our teams to come to us with

Trust

Trust is a beautiful word, it has a positive spin to it and also a negative spin to it. It is in a sense like beauty, which is in the eye of the beholder. All of us examine the trustworthiness of our surroundings at work and at home. At home, we evaluate the trustworthiness of people who are with us all the time while at work, as a manager, we evalute trust of our employees, and employees scrutinize the trustworthiness of managers and organizational practices and organizations. Robin sharma the great man of wisdom says the deeper your relationship with others, the more effective your leadership. People will not follow you if they do not trust you, and before someone will lend you a hand, you must first touch their heart. Trust can be viewed as interpersonal trustworthiness generated or evidenced in organizational policies, practices and top leaders and managers “walking their talk.” The focus on top management has become more acute as the failures of Freddie Mac, Fannie Mae, Lehman

Leadership By Doing - Setting An Example

Do do you lead by example? There was a colleague of mine who used to tell everyone on his team to stay late, and then leave promptly at 5:30 p.m. There is also the typical manager who criticizes everyone for spending time on the Internet, but is discovered shopping online during working hours. We also may have come across finance teams who advise austerity but then splurge on something else Do you know any of these people? One of the worst aspects for sagging company morale are leaders who practice the "I dont walk the talk" approach. When this happens, you can almost see the loss of enthusiasm and goodwill among the teams and being replaced by cynicism No matter what the situation is, double standards - witnessing people say one thing, and then doing another - always are big let downs. If this ever happened to you, you can probably remember that sense of disappointment and letdown. If you're in a leadership position, then you know that you have a responsibility to your t